Support & Feedback

Need help with CRE? Have feedback, want to report a bug, or request a feature? You can submit a support request directly through the CRE UI.

How to submit a support request

1. Go to app.chain.link/cre/discover
2. Log in to your account (if you're not already logged in)
3. In the left sidebar, click Help
4. The support form will open as a slide-out panel
5. Select your request type from the dropdown:
   • Support Request - Need help with an issue
   • Bug Report - Found a problem
   • Feature Request - Suggest an improvement
   • General Feedback - Share your thoughts
   • Other - Anything else
6. Describe your issue or feedback
7. Click Request to submit

What to include in your request

To help us assist you faster, please include:

For bug reports:

• Steps to reproduce the issue
• Expected behavior vs. actual behavior
• CRE CLI version (run cre version to check)
• Error messages or logs (if applicable)
• Operating system

For support requests:

• What you're trying to accomplish
• What's not working or unclear
• Any error messages you're seeing
• Relevant code snippets or configuration files

For feature requests:

• Your use case
• Why this feature would help you